LATEST VACANCIES

Legal Assistant – New Instructions Team

we are always on the look out for the next addition to join the Lyons Pride. Whether you’re changing your career, looking to go legal, or have an undeniable creative flare, we want to hear from you! Take a look at THIS ROLE and FIND OUT just how far you can go.

LATEST VACANCIES

Legal Assistant – New Instructions Team

we are always on the look out for the next addition to join the Lyons Pride. Whether you’re changing your career, looking to go legal, or have an undeniable creative flare, we want to hear from you! Take a look at THIS ROLE and FIND OUT just how far you can go.

LATEST VACANCIES

Legal Assistant – New Instructions Team

we are always on the look out for the next addition to join the Lyons Pride. Whether you’re changing your career, looking to go legal, or have an undeniable creative flare, we want to hear from you! Take a look at THIS ROLE and FIND OUT just how far you can go.

APPLY TO

JENNY FAIRHURST

HEAD OF HR

JOIN THE PRIDE AS A

Legal Assistant – New Instructions Team

Lyons Bowe is a local, high-street Solicitors, but with a difference! Established in 2014, we have developed state-of-the-art technology which allows us to offer exceptional legal services across Residential Conveyancing, New Build, Family & Private Client whilst also providing that all-important high-street service to our local communities.

Following the growth of our business we are now looking to recruit experienced sales and customer care professionals, to join our New Instructions Team in Keynsham.

The New Instructions team is a market-leading initiative designed to make the process of dealing with a law firm easy and seamless. Our New Instructions team are the face of Lyons Bowe, providing exceptional service and professional advice and guidance.

Job Purpose

As the face of Lyons Bowe, the Legal Assistant in the New Instruction Team is responsible for the onboarding of new clients and supporting the team leader by processing the relevant documentation, responding to queries and keeping the relevant parties fully informed at all times.

Client contact by telephone and correspondence on current matters also form a major part of the daily duties as well as the responsibility for maintaining records and databases within the department.

Responsibilities & Duties

  • Monitoring our online systems throughout the day for new cases – Opening Files and administration of these files as well as maintaining the Customer Relationship Management (CRM) system
  • Responding to enquiries made by clients about products and services in a timely and friendly manner.
  • Building relationships with estate agents and other external clients to support establishing the Lyons Bowe brand in the location
  • Supporting the New Instructions Team Leader and Head of Business Development in sales tasks as and when required
  • Identifying opportunities and build long-term relations with the appropriate prospects
  • Promote the company’s products/services addressing or predicting clients’ objectives
  • Provide trustworthy feedback and after-sales support

Requirements

The ideal candidate will have previous experience within a sales/customer service-based role in an office environment.

Ideally, they will have worked within an Estate Agents or Law Firm and have a good understanding of the conveyancing process, however this is not essential as full training will be given.

We are looking for an outgoing team player who is self-motivated and can work well under pressure.

Development/Progression Plan

New Instructions is the cornerstone of our business, and we are extremely proud of the work that the team carries out on a daily basis.

There are plenty of opportunities for the postholder to develop their skills within New Instructions and have a successful and fulfilling career, however, here at Lyons Bowe we appreciate that everyone is different, and we are lucky enough to have a strong legal and operational aspect to our business.

So, whether they want to develop their skills in New Instructions, train as a Legal Assistant with the view to becoming a solicitor or find a career within a business support function, we have development and progression plans available for them.

Any opportunities or requests will be discussed with the postholder, Line Manager and Head of HR, Learning & Development as required.

Whatever you decide to do, Lyons Bowe will support and guide you along the way.

Why Lyons Bowe

  • 25 days holiday, plus Bank Holidays
  • Annual Lyons Bowe Bank Holiday
  • Either onsite parking or parking permit provided
  • Discounted legal services
  • Free flu jab
  • Free eye test
  • Have your birthday off!
  • Flexible working arrangements where possible
  • Access to free mental health services
  • Remote & hybrid working opportunities
  • Family-friendly approach
  • Healthy work-life balance
  • Extensive training and development opportunities for all employees

How to Apply

If all of the above sounds interesting, then it’s easy to find out more! Simply email our fantastic and friendly HR team your CV and one of them will arrange a convenient time to call you for an informal, relaxed chat about the role.

The email address is HR@lyonsbowe.co.uk

APPLY TO

JENNY FAIRHURST

HEAD OF HR